After hiring us to fix a mysterious issue with her limestone floor, our client added marble countertop polishing to the list. Her limestone, installed during a kitchen makeover just a few years ago, had developed unusual problems. While searching for the right experts, she quickly chose to rule out cleaning contractors offering novice solutions—choosing proven stone expertise instead! (And they delighted interviewed and hired us based on our stone expertise and credentialed client success partnership!)
Instead, they hired us.
Four things were in our favor:
Instead, and like the aforementioned clients, they were impressed that we offered a full-on stone and marble restoration program. Not a novice treatment, our techniques involved a full restoration plan consistent with the stone restoration industry standards.
2. We arrived with a tile and stone installation expert. While our focus was restoration, having an installation specialist available ensured that any underlying issues could be addressed. Fortunately, no installation-related problems were found—just restoration needs. His presence, however, reassured the homeowners that they were making the right choice by working with us.
3. We provided a comprehensive solution, offering professional care for nearly every surface in their home—tile and grout cleaning, carpet cleaning, wood floor care, and all stone surface restoration. But unlike carpet cleaners who pretend to be stone restoration contractors or wood refinishers, we have gone through training and certifications to be proficient (not half baked) in both industries. Moreover, we have invested heavily in all the expensive equipment needed to deliver credible work. So as a skilled, trained and experienced contractor we truly offer our clients the finest results for all fine surface maintenance within their homes.
4. Lastly, they realized they had already experienced our expertise firsthand! We had previously completed a thorough cleaning in their home, and they fondly remembered how stunning the results were. Discovering us independently, proving and validating our stone skillset, they were more assured and confident we’d provide professional results with our industry-approved techniques. And from experience, they were optimistic we’d deliver superior service and results like we had done for them in previous visits!
Furthermore, having just fixed the limestone for them (as posted in another case stud) , she saw fit to look at her other stone surfaces looking for some TLC for them too.
This stunning kitchen, featuring a mix of marble and soapstone, and a to die for stove / oven (La Cornue, a French cooking masterpiece “work of art”) is a dream for any homeowner—and a paradise for a chef! How do I know? Because our own seasoned chef couldn’t stop salivating and admiring it while assisting with our project.
Though the marble was in decent shape, even these few short years of cooking had left some etch marks and dulled its shine. A quick restoration and polishing tune-up brought it back to its former glory!
Actually the work went quickly and was professionally executed. And the homeowners are really pleased!
The counter tops brilliance and reflecting of light was beautifully restored! Now adding to the other stone work, this kitchen is once again the ‘talk of the town’!